You can call Force Factor at (877) 204-3263 toll free number, fill out a contact form on their website www.forcefactor.com, or write a letter to Force Factor, BP 3 105 Commerce Dr, P.O. Factor meals are free of hormones, antibiotics, gluten, refined sugars and GMOs. As your feedback was left anonymously, please reach out to our Customer Experience Team and request to speak with a team lead. Longer answer: That depends on your allergies / restrictions. I was told 3-5 business days for a refund and it’s been 6 days. They can help answer any questions and place your order. Email at help@factor75.com or 888-573-5727. no. A couple of time over the history of many, many orders, there has been things wrong with one meal. Until this week. They’ve refunded the cost of those meals, but when I base my program in having those meals this makes it more difficult to reach my goals. Nothing delivered Monday, nothing delivered yesterday and now waiting for hopefully delivery today. I had the salmon and the shrimp dinners and they were great. Please know that we take delivery issues extremely seriously. Plans close out and bill on Wednesday nights, so the time of billing is consistent. Please note, due to a high volume of emails, it may take a few days for… We look forward to speaking with you soon! We hope you continue to have an exceptional experience! The Factor team is beyond grateful to have been able to donate over 20k meals to frontline workers since March. You can pause, cancel or change your plan at any time. With Factor 75, costs are based on the number of meals you’d like delivered each week. I would have rated it 5 stars, but it is way too expensive for the little amount of serving. Stumbled upon Factor 75 and gave them a try. 1201 Wilson Blvd, Arlington, VA 22209 213.344.0755; hello@territoryfoods.com There is no contract, the delivery is on time, and best of all, customer service is great. Definitely not a long term service to use for meals. My mom is so happy and thrilled with the taste and quality- she actually looks forward to enjoying them. While we do not have specific filters for the additional allergens you had mentioned, we do provide a full list of ingredients for each meal to help you make the most informed decision when selecting meals from the menu! We’re glad we could be a game changer in your life, and that we've been able to add some much needed convenience. Please know that your feedback concerning additional allergens has been noted for our team. Unless you consider heating up a fully prepared meal “cooking,” then…. We'll be sure to share this with our team! If you still have a question, send us a message and we'll get back to you soon. This is definitely not the experience we want for our valued customers, and we'll definitely make this right. Enjoying My Meals. My last shipment had a broken gel pack that got all over the food containers. We've reached out to you in an email, as well, so we can assist further with this. You should immediately invest in buying more servers to support your website, it is extremely slow. venus factor customer service number Real Women Real Venus Factor Experiences. Had many issues ordering from CleanEats in Jersey, switched to these guys, placed 5-6 orders already. Thank you for taking the time to share your experience, Jonathan! Not due to them due to delivery service. Save on your first 2 weeks below! Menu Contact 605-945-6132 support@thecustomerfactor.com Happier 2. However when I asked if food would still be good if it shows up today, the lady told me to measure temp inside and must be below 41 degrees. Do yourself a favor try it for one week you will be sold!!!! Factor 75 is a subscription-based service. Chef-Crafted Recipes. Half of my meals would arrive broken or gel pack broken. F-Factor Fiber/Protein Bars are now $29.99! We'd love to make this right! We're honored by your kind words, and thrilled that you are loving the meals! Factor_ is a subscription based delivery service, and make ordering meals pretty easy. Please contact The Metabolic Factor customer support representatives at 1-800-316-8556 or by emailing [email protected]. But what about the opportunity cost for me to have to prepare the meals supposed to be covered by the delivery? We truly appreciate your feedback regarding the containers and our affordability, and can assure you that this is noted for our team! Permission to contact* I consent to the electronic processing and storage of my information in accordance with the currently valid … We tried many of the popular ones out there and she was so disappointed with the taste and quality. We appreciate your kind words and we're thrilled that you're loving the meals! I don’t have meat thermometer? While we're happy to hear you've been enjoying the meals, we're so sorry for any frustration with this week's order. Head of Customer Service +43 1 50678 43. ada.buttiglione@factorbank.com. Our team has reached out to you privately to be sure this is fully resolved. Same High Quality, New Lower Price. Factor delivers healthy, fully-prepared meals directly to your home or office. Thank you so much for your review, Lynne! We look forward to hearing from you soon! You can also private message Sebastian Sherpa on Facebook and he can process the order quickly. Surprised they don't have a google business page, wanted to rank them there, very professional company, zero issues w them. Box 1051, Fort Erie ON L2A 6C7, Aston, PA, 19014, USA. My two orders, one arrived one week late, and another was not shipped until I reached out to CSR on the delivery day.They always say they are truly sorry about the terrible experience and refund the meal. Many answers can be found there. We're thrilled that you are loving the meals! I would love to sign up again. We currently add 2-3 new meals each week, so we hope you'll find some new meals that you love very soon! © 2020 Trustpilot, Inc. All rights reserved. Incredibly surprised and disappointed about this experience. That seems weird. No commitments, except to yourself. Had to do the same thing last night. We see that you were able to connect with our team to answer any questions and assist with the delayed order, but if there's ever anything else we can do to help, please don't hesitate to reach out to us! Once they get there delivery updated. Shipping is prompt, never delayed. I have tried to of their meals and they are keto. This company is fantastic if they can make sure food is delivered on time. We deliver Monday through Wednesday and your delivery date is based on your zip code. Report higher satisfaction 4. We hope you continue to do so and please reach out if there’s ever anything we can do to help! We always strive to satisfy your taste buds and impress you as we add some much needed convenience to your life! As much as I loved there meals sadly I had to cancel. The plans only differ in the number of meals you receive per week and you can order between 4 and 18 meals. Thank you so much for your review! We appreciate your kind words and we're thrilled that you're loving the meals! (That would be the opposite of saving you time.). We want our customers to have the best experience possible with all aspects of our service, and we've followed up with you privately to see if there's anything we can do to help! My message. But like I said, so far the quality and taste is good and I enjoyed the meals. The food is absolutely delicious. The company uses organic ingredients, free from GMOs and hormones. Please know that we take delivery issues extremely seriously. Contact Marie Callenders Meals customer service. 4 meals per week costs $60/week (or $15 each meal) 6 meals per week costs $77/week (or $12.83 each meal) 8 meals per week costs $99/week (or $12.38 each meal) Venus Factor Customer Service Phone Number We've reached out to you in an email, as well, so we can assist further with this. I can find the same old issues from reviews months ago.Not to mention their website/app are so behind compared to competitors.Considering all these negative indicators, I don’t trust their operations and won’t recommend to anyone at all. 8 meals showed up every Monday and food was delicious. Seems like a real issue when they’re whole model is revolves around perishable food. The Factor meal delivery service ideal customer: Factor meal delivery service provides an ideal solution for many different people: Those who wish to lose weight. Your email address. ♥️ As a token of our appreciation, all medical staff, service members, teachers & first responders are eligible to receive an ongoing 15% off their Factor Subscription. In case you haven't been able to use this feature yet, a great way to continue to get lower prices is to refer friends -- for every referral you get a $40 discount applied to your next order that processes! What’s worse, when this happens you’re left with tons of food and packages to throw away. I have emailed twice asking for a refund. Thank you so much for your review, Emmanuel! Just be sure to do so before the cut-off date for that order, You absolutely do not have to be home when your meals arrive — we certainly don't expect you to wait around for them all day. And I am not seeing their service improving by any means. Max Factor Customer Service Phone Number +472 213 2600, Email, Address Write review Factor 75’s prices depend on the number of meals you order each week. I highly recommend even if it’s a bit pricey. We're glad we could add some much needed convenience to your life. Called them to ask if they can send a day early they said … Visit a store more often 5. They are a nuisance, I ordered from them and I though meh I don’t mind healthy food, I’m used to it being bland. The quality is good, but I am still really hungry after a meal and I find myself making food anyway or ordering more food (hence spending more money). Contact - The Customer Factor is Used by Hundreds of Service Business Owners Including Window Cleaners, Carpet Cleaners, Pressure Washers, and More! It has helped me to lose 105 pounds. We're so glad that you've been enjoying our meals, and we appreciate your feedback regarding our pricing. We can be reached at 888.573.5727 or help@factor75.com. This is definitely not the experience we want for our valued customers, and please know that our team is working diligently to resolve the issues you've been experiencing and ensure that your meals always arrive to you in perfect condition. I haven’t gotten my order, supposed to arrive yesterday, it’s now evening the day after and still have not received the food or a response from my email to address the problem. You can call Healthy Choice at (800) 461-4556 toll free number, write an email, fill out a contact form on their website www.healthychoice.com. All 4 meals were delicious and the convenience of being able to just pop your meals in the oven for 5 mins is a huge plus. We're working hard to increase our variety and meal options as we grow- please stay tuned for updates! Food Safety For everyone else: Your meals will be delivered to your door by FedEx. We look forward to hearing from you and resolving any concerns! We hope you continue to do so and please reach out if there’s ever anything we can do to help! Thank you so much for your review, Linda! The food is very good. It's never our intention to not have your meals arrive as scheduled! I’m sick of getting meals that are cracked open and a mess all over the other meals. This is a great service with great meals. Our team is well equipped to deliver knowledgeable and personalized support. We're so incredibly sorry to hear about these frustrating experiences, Heather! We can assure you that this feedback is noted for our team. So easy to put in microwave for 2 minutes. Factor 75 Pricing. You can skip up to 4 weeks by pausing your delivery for that week. Contact Force Factor customer service. We're so sorry to hear about your experience with your recent order, and we'll definitely make this right! We're happy to provide fresh, never frozen high quality meals and accessibility to healthy, delicious meal options. Dedicated to Exceptional Service The Customer Service department is responsible for serving effective support by utilizing in-depth knowledge of company products and programs. Our in-house dietitians work with our chefs to create nutrient-dense recipes that fuel success. Reach out to our Customer Experience Team so that we are able to properly address any concerns. Thanks for your review, Rebecca! We're happy to provide fresh, never frozen high quality meals and accessibility to healthy, delicious meal options. I can’t wait to the next week!! That’s the whole point of ordering from Factor — we take care of the shopping, cooking and cleaning. Our healthy ready to eat meals are delivered right to your door. We hope you continue to love the meals! At Factor, we offer meals with various ranges of calories and macronutrients so that we can appeal to those with different performance goals. Hours of operation: 6am … I called customer service and they credited this week, which was nice. You can give your friends $40 off their first order, and you’ll earn $40 worth of free meals for yourself each time you have a friend sign up for Factor. We're happy to hear that you've enjoyed the meals, and we appreciate your feedback regarding our portion sizes. Factor - Overview. This is the first glitch and hope it is the last or we won’t be able to continue with orders. This is certainly not acceptable for us, and it's definitely not the experience we want our valued customers to have. I have them more than enough chances to fix this and it’s just become too much of a problem. Train Better with Factor 75. In order to receive the meals, you need to create an account and pick a meal plan that suits your needs. You can call Max Factor at phone number, fill out a contact form on their website www.maxfactor.com. I buy so many products and services mostly due to these times.... too many to review... however just ordered and received my first week of factor 75 meals... not only was the customer service top notch .. but this food is unbelievable! Only the latest review will count in the company's TrustScore. Everything was going great with the first 4-5 weeks of deliveries. We're so happy to hear that you've been enjoying the meals, and we appreciate your feedback regarding our menu variety.
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